LG V20 (LGLS997) User Manual – Page 131

Posted on 13 Aug, 2019
Manufacturer: LG
Category: Cell Phones
Product: LG V20 (LGLS997)
Pages: 170
File size: 4 MB

Appendix
130
Message
Possible causes
Possible corrective measures
Hangs up or
freezes
Intermittent software/
hardware problem
Restarting the device
If your device freezes or hangs,
you may need to close apps or
turn off the device and turn it
on again.
Performing a boot-up
Press and hold the Power/Lock
key and the Volume Down (-)
key for about 10 seconds to
restart your device.
Resetting the device
If the methods above do not
solve your problem, perform a
factory data reset.
On the settings screen, tap
General
Reset
Factory
data reset
.
*
Reset all settings for the
device and delete data. Before
performing the factory data
reset, remember to make
backup copies of all important
data stored in the device.
*
If you registered a Google
account to the device, you must
sign in to the same Google
account after resetting the
device.