LG V20 (LGLS997) User Manual – Page 131

Posted on 13 Aug, 2019
Manufacturer: LG
Category: Cell Phones
Product: LG V20 (LGLS997)
Pages: 170
File size: 4 MB

Possible causes
Possible corrective measures
Hangs up or
Intermittent software/
hardware problem
Restarting the device
If your device freezes or hangs,
you may need to close apps or
turn off the device and turn it
on again.
Performing a boot-up
Press and hold the Power/Lock
key and the Volume Down (-)
key for about 10 seconds to
restart your device.
Resetting the device
If the methods above do not
solve your problem, perform a
factory data reset.
On the settings screen, tap
data reset
Reset all settings for the
device and delete data. Before
performing the factory data
reset, remember to make
backup copies of all important
data stored in the device.
If you registered a Google
account to the device, you must
sign in to the same Google
account after resetting the